We collect personal information you provide directly, such as your name, email address, phone number, and shipping address when you contact us or place an order.

We also automatically collect certain technical data, including your IP address, browser type, device information, and browsing behavior on our site through cookies and similar tracking technologies.

• Contact details (name, email, phone)
• Delivery address and order history
• Device and usage data (IP, browser, pages visited)

Your information is used to process your requests, respond to inquiries, improve our services, and send relevant product updates with your consent.

We do not sell your personal data to third parties. Data may be shared with trusted service providers (e.g., payment processors, delivery partners) strictly for operational purposes.

• Order fulfillment and customer support
• Site analytics and performance improvement
• Marketing communications (only with your opt-in)

We use essential cookies for site functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings.

Third-party services may place cookies for analytics and advertising purposes. We ensure these partners comply with applicable privacy regulations.

• Essential cookies: required for site operation
• Analytics cookies: help us improve user experience
• Marketing cookies: used only with your explicit consent

You have the right to access, correct, or delete your personal data held by us. You may also withdraw consent for marketing communications at any time.

To exercise these rights, contact us using the details below. We will respond to your request within 30 days.

• Right to access your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Your personal data is retained only as long as necessary for the purposes outlined in this policy, or as required by law. After that, it is securely deleted or anonymized.

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

• Email: info@pawpawcreamaustralia.com
• Phone: +1-920-458-1297
• Address: 812 Easton Street Suite 186

This policy was last updated on January 15, 2025. We may update it periodically; changes will be posted on this page.